About Know My Device

We believe technology should simplify your life, not complicate it. Know My Device is a fully independent support platform offering clear, practical solutions for common printer and device challenges. Our mission is simple: empower you to fix your own issues—without confusion, extra costs, or brand‑specific software.

Our Approach

We know how frustrating it is when your printer stops responding or shows puzzling error messages. Rather than sending you off to endless manuals or forcing you to install unfamiliar apps, we write straightforward step‑by‑step guides you can follow on your own. No tech jargon. No wasted time.

What Makes Us Different

• Fully Independent We don’t represent or promote any brands—our only goal is solving your issue with unbiased, honest advice.
• You Stay in Control No screen sharing, no forced installs, no account creation. You follow our guidance at your own pace, entirely on your device.
• Human‑Centered Language We explain things like people talk—friendly, clear, and without confusing tech terms—so you never feel lost.

Our Promise

Your trust and success are our top priorities. We promise transparent, reliable guidance that empowers you to troubleshoot and resolve device issues on your own—without hidden fees, upsells, or distractions. Just honest support when you need it most.